Creating an ultimate customer experience is the goal for businesses who are seeking to achieve ultimate success and endlessly grow. However, achieving this goal requires a lot of determination, creativity and placing yourself in your customer’s shoes. This will show you all the elements that are lacking on your website and what can be done to be improve it and make it more customer friendly. This is why many companies rely on context-sensitive help. There are simply various parts of a website where a customer or a visitor can get confused, and by adding context-sensitive help, you will paint a …
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