Creating an ultimate customer experience is the goal for businesses who are seeking to achieve ultimate success and endlessly grow. However, achieving this goal requires a lot of determination, creativity and placing yourself in your customer’s shoes. This will show you all the elements that are lacking on your website and what can be done to be improve it and make it more customer friendly. This is why many companies rely on context-sensitive help. There are simply various parts of a website where a customer or a visitor can get confused, and by adding context-sensitive help, you will paint a …
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How the NFL Uses Great Web Design to Improve User Experience
Great web design is essential for connecting with your clients and expanding your brand. Leave it to the NFL to show the rest of us how it’s done. The league’s teams depend on community involvement and drumming up excitement for their games, and their websites all reflect that. Businesses that are trying to build their customer base and promote brand loyalty (which should be all businesses) can really learn a thing or two from the NFL. Here are a few ways that the NFL and its teams are using great web design to improve the user experience: Exciting, Vibrant Design …
Read More »The importance of UX design
UX design stands for usability design. Usability is one of the most important factors for any website and, all else being equal, if a visitor finds your competitor’s site easier to use, they will prefer using it over yours. Slow loading times, confusing navigation, unusual design elements and badly planned content can all affect the usability of your site. Here is a guide to UX design and why it is so important. What UX (user experience) designers do UX designers essentially ensure that a site makes sense to the users. They do this through testing its ease of use and …
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